I am grateful to be safe and warm on this early Thanksgiving morning. Maybe I am missing on some spectacular sales, or meeting some interesting shoppers queued up and ready to spend.
I am grateful to have missed the 4 to 5 hour commutes my co-workers and other people were stuck. I was saved by the kindness of my boss. As she sat watching the news, she decided she better call and tell me she didn't want me to try to drive home. So I have had the luxury of hotel living for several days. And, as, she and I, also, guessed there was need of extra help to compensate for those who were iced in at home.
It is nice to wake up to breakfast downstairs ready to go right off the hotel buffet table.Well, back to work.
I am, also, grateful I didn't have to stop work and run to the shelter like some other out of state co-workers as they are under Tornado warning. All safe for the moment. Simple, deep blessings.
Thursday, November 25, 2010
Friday, November 19, 2010
Wednesday, November 17, 2010
Tuesday, November 16, 2010
Monday, November 15, 2010
Sunday, November 14, 2010
A day awash with technical uncertainties
A magnificent quiet surrounded with lack of connection
Each alone blamed themselves rather than seeing the whole
A magnificent quiet surrounded with lack of connection
Each alone blamed themselves rather than seeing the whole
"Happiness, that grand mistress of the ceremonies in the dance of life, impels us through all its mazes and meanderings, but leads none of us by the same route." Albert Camus
Friday, November 12, 2010
Oh, what a strange world customer service is. It took me two long sessions with online chat to return a defective item. Tonight a very nice representative spent over thirty minutes helping me. Though I accomplished what I needed to, had the $40 waived on exchange the other person was going to charge me last night, it was about minute 32 before I got the answer started with tonight, and last night. How do I return the defective item? Seems like it ought to be a routine question. It got lost along the way with cross sells, and are you really sure, if I was canceling they couldn't help me, they could only help with an exchange.
It certainly was frustrating, even saying I was frustrated that I couldn't get an answer on how to return an item couldn't hasten the answer. I am guessing it's constraints the employees have to deal with constantly. How does the company think this is good business. Monetarily, I am coming on a winner. But, the cost was never the issue as a matter of fact I feel a little guilty I am getting something more expensive for free. I know it isn't good for them financially because I was willing to pay the $99 for the other item. All, I objected was paying $9.95 in shipping a replacement for a defective item. They aren't allowed to waive shipping, but they can me the item for free. Just bizarre.
It follows the conversation I was having with Jan early today strange ways of corporate cultures. She told me flying Frontier had a notice they could take advantage of onboard catering instead of saying we now charge for food. . .
Oh, well, was a beautiful, sunny Northwest day with billowing white clouds . . .
Soon I may have internet again if my new device works when it arrives . . .
And, I am writing this from my new, fun, 2lb (as in big enough to type on, light enough to carry) Tobisha netbook. First thing, I did with it was scare myself as I turned it on in bed, noticed I (as me) was on screen looking at myself cause it has a webcam which I turned on . . The unexpected thrills of new technology
For some reason, I decided to check my email before I posted. In my inbox, is a letter from the company sent to my email address, I was just with, it starts Dear Joe Lopez,
They my ssn, dob, address, etc. Hope they are sending him my package. No, actually is was just supposed be my return shipping label, info. . . This means I am going to have another chat. . .
It certainly was frustrating, even saying I was frustrated that I couldn't get an answer on how to return an item couldn't hasten the answer. I am guessing it's constraints the employees have to deal with constantly. How does the company think this is good business. Monetarily, I am coming on a winner. But, the cost was never the issue as a matter of fact I feel a little guilty I am getting something more expensive for free. I know it isn't good for them financially because I was willing to pay the $99 for the other item. All, I objected was paying $9.95 in shipping a replacement for a defective item. They aren't allowed to waive shipping, but they can me the item for free. Just bizarre.
It follows the conversation I was having with Jan early today strange ways of corporate cultures. She told me flying Frontier had a notice they could take advantage of onboard catering instead of saying we now charge for food. . .
Oh, well, was a beautiful, sunny Northwest day with billowing white clouds . . .
Soon I may have internet again if my new device works when it arrives . . .
And, I am writing this from my new, fun, 2lb (as in big enough to type on, light enough to carry) Tobisha netbook. First thing, I did with it was scare myself as I turned it on in bed, noticed I (as me) was on screen looking at myself cause it has a webcam which I turned on . . The unexpected thrills of new technology
For some reason, I decided to check my email before I posted. In my inbox, is a letter from the company sent to my email address, I was just with, it starts Dear Joe Lopez,
They my ssn, dob, address, etc. Hope they are sending him my package. No, actually is was just supposed be my return shipping label, info. . . This means I am going to have another chat. . .
Friday, November 5, 2010
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